Delivery, acceptance and working together

How is an FDE project accepted, and what proves it worked?

Acceptance runs on the company's own metrics: hours for the same role, cost per transaction, error and rework rates, how many roles the embedded process covers, and whether the tool is still in use after the run-in ends. No percentages are promised up front.

Each business stage also has its own check, published on the site: value and share of loss-making orders, receivables above the credit limit, R&D claim amount against completeness of records.
Agree the scope and the input-output basis first, then compare: results differ widely by industry.
Key judgments stay with people: scope, basis and exceptions are all confirmed by a person.

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